Welcome to Netspeak.com. This Cancellation Policy outlines the terms and conditions under which cancellations of orders placed on our website, located at www.netspeak.com, are accepted and processed. By placing an order on Netspeak.com, you acknowledge that you have read, understood, and agree to abide by this Cancellation Policy.

Cancellation Eligibility

You may request to cancel an order under the following circumstances:/p>

• Change of Mind: If you wish to cancel your order due to a change of mind or for any other reason not covered by our specific cancellation criteria, you may do so within 5 to 7 working days of placing the order, provided the order has not yet been processed or shipped.
• Product Availability: In the event that the product you ordered becomes unavailable or out of stock after you have placed your order, you may request a cancellation and refund.
• Payment Issues: If there are any issues with processing your payment, resulting in the inability to fulfill your order, you may request a cancellation.

Cancellation Process

To request a cancellation, please contact our customer support team at sales@netspeak.co.in or +91 9088472781 as soon as possible with your order details and reason for cancellation. Our team will review your request and, if eligible, provide further instructions on how to proceed.

• Order Status: Please note that orders that have already been processed, shipped, or delivered may not be eligible for cancellation. In such cases, you may be able to return the product for a refund in accordance with our Refund Policy.
• Refund Processing Time: If your cancellation request is approved and your order meets the eligibility criteria, refunds will be processed within 5 to 7 working days of the cancellation request. Refunds will be issued to the original payment method used for the purchase.

Non-Cancellable Items

Please be aware that certain items may not be eligible for cancellation, including:

• Customized or Personalized Items: Orders for products that have been customized or personalized according to your specifications may not be eligible for cancellation once production has begun.
• Digital Products: Orders for digital products, such as software licenses or digital subscriptions, may not be eligible for cancellation once the download or access has been provided.

Contact Us

If you have any questions or concerns regarding our cancellation policy, please contact our customer support team at sales@netspeak.co.in or +91 9088472781. We are here to assist you and ensure a seamless shopping experience on Netspeak.com.

Changes to This Policy

We reserve the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review this Cancellation Policy periodically for updates.